Resume

Professional Summary

I’m a Senior Solutions Architect and Atlassian Specialist with over eight years of experience designing processes and workflows for organizations ranging from early-stage startups to Fortune 500s. I specialize in helping teams leverage the Atlassian Tools to get more done in less time.

Experience

Staff Application Engineer

Aurora is a startup at the forefront of the autonomous vehicle space. As one of their early employees, I was brought on as their first Atlassian‑suite SME. I played a key role in helping scale their systems, tools and processes during their rapid growth from a two-year-old, 500-person startup to an almost 2000-person enterprise-level organization. While I was part of the Enterprise Applications team during my final year, supporting a portfolio of critical COTS applications including Workday, Salesforce, and NetSuite, I spent the bulk of my tenure embedded within the Core SRE team, where I was involved in initiatives and projects relating to Observability and Incident Management.

• Collaborated with organizational stakeholders to define business requirements and processes, designing effective solutions using Aurora’s Enterprise Application portfolio.
• Functioned as Technical Lead Manager, planning, scoping and prioritizing work, managing bandwidth and workload, and mentoring junior engineers.
• Established and enforced best practices and baseline configurations for Jira and Confluence, creating scalable governance standards across several dozen software, IT, product, support and hardware engineering teams.
• Led the Jira migration following Aurora’s acquisition of Uber ATG, managing phased project imports, migrating over 100 projects and approximately 1,200 users, resolving data integrity issues, and consolidating redundant configurations.
• Helped architect Aurora’s enterprise-wide Incident Management process using Jira, OpsGenie, and FireHydrant.
• Identified suboptimal external Jira integrations, reducing unnecessary programmatically created Jira issues by approximately 80%.
• Maintained a Flask-based middleware application to integrate Jira with external systems (e.g., Plex, ShipStation), supporting structured and automatic issue creation and bulk operations, processing several hundred transactions per month.
• Managed Aurora’s Jira and Confluence Data Center AWS infrastructure, utilizing Terraform.

Senior Atlassian Engineer

Contegix is a full-service Atlassian consulting and hosting company. As a Senior Engineer on the Professional Services team, I worked with clients to set up, configure, and architect their Atlassian tools, from initial installation, to assisting them in designing how they would use the tools, to advising them on best practices.
Examples of work I performed include:

• Delivered consulting services for the Atlassian Tools to organizations ranging from startups to Fortune 500 companies, tailoring solutions to client needs, resulting in improved team collaboration and workflow efficiency.
• Implemented Jira automations and customizations using ScriptRunner and Automation for Jira.
• Designed and deployed on-prem Jira and Confluence instances, primarily on AWS infrastructure.
• Advised on Atlassian Best Practices and worked with organizations to implement them internally across multiple teams.
• Provided day-to-day administration and support for client Atlassian environments.

Skills and Certifications

Education

University of Advancing Technology

B.A. Game Design
3.35 GPA